SYLVANIA
MOUNTAIN
LODGE
Frequently Asked Questions
What is the damage policy?
If you incur incidental fees or cause damage to the rental property, your credit card may be charged up to $500
What time is check-in and check-out?
Check-in begins at 4:00 PM.
What are the house rules?
Check-out is at 12:00 PM.
Minimum age to rent: 21
Check out before 12:00 PM
Children allowed: ages 0-17
No events allowed
Pets allowed: dogs less than 50 lbs per pet (limit one pet total)
Smoking is not permitted
Requires signed copy of rental agreement 24 hrs prior to check-in
No assignment or agents: Individual making and paying for reservation must be a guest
Reservations with misrepresentation or disregard of rules subject to cancellation
Any other information?
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-Extra-person charges may apply and vary depending on property policy
-Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
-Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
-Onsite parties or group events are strictly prohibited
-Host has indicated there is a carbon monoxide detector on the property
-Host has indicated there is a smoke detector on the property
-Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock